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How do I cancel my premium or coach membership?

To turn off auto renewal of your Premium or Coach Membership, just login to your account on BBS then click on "My Account" (top right of any page) and click on "Manage Billing". Best Bike Split uses the Stripe.com payment platform to process and manage all aspects of billing and payments. You can easily and securely manage the following through the provided Stripe Customer Portal.

  • cancel your plan (turn off auto renewal)

  • renew your plan (turn on auto renewal)

  • add or update a payment method

  • download invoices and receipts

You will continue to have access to your Athlete or Coach Subscription until the end of your subscription period.